In their ambition to create value with their assets, Asset Owners often struggle with managing their critical knowledge. In times of an ageing workforce, (technical) personnel shortage and a fast changing environment this issue is moving more and more towards the strategic Asset Management agenda. Alike the management of assets the management of knowledge also is a valuable profession. Best practices of Knowledge Management are helpful to define an effective knowledge management strategy: define which knowledge is critical, capture critical knowledge, apply this knowledge in practice and incorporate lessons learned in the Asset Owner’s common knowledge. As a provider of Asset Management services Knowledge Management (KM) is essential for Stork Asset Management Technology to secure: Controlled quality of the delivery of services to the client Efficiency: get it right the first time, avoid reinventing the wheel One uniform way of working: the stamp of approval Providing latest insights on Asset Management Effective training of existing personnel Efficient on-boarding of new personnel Job satisfaction and potential development To realize these goals we aim to make knowledge accessible that is critical for the services that we provide. This includes both explicit knowledge (formal, codified knowledge) and tacit knowledge (expertise that a person...